Static Facebook Posts not Returning Data as of 2/27

Incident Report for ListenFirst

Resolved

This incident has been resolved.
Posted Mar 17, 2026 - 08:17 EDT

Update

We have identified an issue with Meta's API that affects a small number of high-volume Facebook accounts. We are working on a solution with Meta and hope for a resolution soon.
Posted Mar 12, 2026 - 09:28 EDT

Update

We are continuing to work on a fix for this issue.
Posted Mar 10, 2026 - 12:31 EDT

Identified

Facebook Post data for high-volume accounts is currently unavailable. We are investigating this issue and hope for a resolution soon. This is evident in both the platform and the API."
Posted Mar 10, 2026 - 11:40 EDT
This incident affected: Social Channels (Facebook) and Application, Platform API.
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